• Website User Guide

  Learn more about how to navigate our platform here.

• Auction Basics

  Learn more about our platform and how our auction system works.

• Accounts & Registration

  Need to know more about reseller certificates? Having trouble with your user account?

• Bidding

  Don't know what popcorn bidding is? Are you trying to cancel an order? Curious why you didn't win an auction?

• Payments

  Looking for information about how to pay for your order? Do you have a B-Stock Balance account credit to use?

• Orders

  Need help with an existing order?

• Shipping and Receiving

  Need to know how shipping works at B-Stock? Looking to combine multiple shipments from a single seller?

• Disputes

  Something broken in your shipment? Item conditions don't match what was described in the auction details?

• Mobile

  If you're a mobile phone and device buyer, learn more about our marketplace here.